Returns Policy

How do I receive my refund? Your refund will be processed in the same way that you paid for your health product. For instance, if you paid by credit card, the same credit card will be refunded. 

Once the massage product is returned to us, Masseuse Health Co. will assess the condition and age of all returned goods prior to offering a refund, exchange voucher or repair. This may result in the product being sent away for assessment. If the product is not returned in ‘as-new’ condition, or is faulty or damaged due to inappropriate use, any refund, exchange or repair will be refused.

Important notes: If you do not comply with any of the above terms we may, at our discretion, refuse to accept the return or provide you with a replacement or refund.  We reserve the right to alter these terms and conditions at any time without further notice.